Refund and Cancellation Policy

1. Eligibility for Refund

Customers seeking a refund request must submit the request in writing. The request must be accompanied by the following documents to initiate the refund process:

Valid Proof of Identity (e.g., PAN Card)
Original Money Receipt issued at the time of payment
Bank/Account Statement (if the payment was made via debit card, credit card, or online transfer)
Cancelled Cheque for bank account verification

Incomplete submissions may lead to delays or rejection of the refund request.

2. Refund Processing Timeline

Once all required documents are received and verified, refunds will be processed within 7–15 business days. The company reserves the right to extend this period in case of any discrepancies or additional verification requirements.

3. Mode of Refund

All approved refunds will be issued via Account Payee Cheque, and sent through one of the following methods:

Mailed to the customer's registered address
Credited directly to the customer's bank account, as per the submitted bank details

No cash refunds will be entertained under any circumstances.

4. Cancellation by Dealer

The dealership reserves the right to cancel the booking due to:

Unavailability of the selected vehicles/models
Failure by Customer to complete documentation/payment in the specified time

Note

Aditya Car Automotives Pvt. Ltd. shall not be held responsible for any content that appears on the customer's own website. The customer agrees to protect and defend us against all claims arising on such website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

This policy applies strictly to payments made directly to the company.
The management reserves the right to amend or modify the refund policy without prior notice.
The Dealership shall not be liable for cancellation delays or refunds due to natural calamities, government regulations, or other events beyond control.
Cancellation charges as applicable.

Business Name: “ADITYA CAR AUTOMOTIVES PVT. LTD”